Business Coaches Network acts as a data “controller” and in this capacity is responsible for the collection and use of your personal data obtained via different channels like from or through the website http://www.businesscoaches.be, or through our collaborators, or through third party companies that you have authorized to collect and share your personal data.
1. PERSONAL DATA COLLECTED
Business Coaches Network collects personal data according to different channels.
When browsing the website, Business Coaches Network collects the following personal data :
- Cookies: who collect data about your access to the website, your personal settings and your browsing behavior.
- Identification data: as for example your name, address, function, email address, or phone number, and only if you decide to provide your credentials via one of the channels set up by Business Coaches Network.
All the data provided is on a voluntary basis. We rely on your consent to use your personal data.
We will only use your data for marketing purposes if and when you consent to it. You can always withdraw your consent (see Section 4.3. below).
Please note that when you contact us, whatever the means, including through helpdesk services set up by Business Coaches Network, your messages (voice, text, or other) and any technical Information’s (such as the origin of the communication, the time and duration thereof, the declared identities of the participants) can be recorded and saved for a maximum period of one month in order to enable us to assess the effectiveness and efficiency of our contact devices and prevent any attempt to illegally use them.
When our field teams contact you, please note that visiting reports will be encoded in our customer relationship Management system (CRM)by our representatives. These reports will include your identification information (such as your name or visit address) as well as the date of contact and information about the products that have been presented to you.
2. HOW WE USE PERSONAL DATA?
We use the personal data that you share with us:
- To keep you informed of any development related to our products and services;
- To answer any request you might make;
- To organize the work of our teams in the field;
- For direct marketing purposes (only if you agree by checking the relevant box);
- To evaluate and improve our website,
- To comply with applicable legal requirements and market standards;
- To carry out audits, research and analysis in order to maintain, protect and improve our services.
Please note that we use your data for a period of 2 years, from the time they are officially collected.
If we were to use the data for other purposes, then you would be specifically warned when we collect this data.
3. PERSONAL DATA THAT WE SHARE.
We may also disclose your personal data: (i) if we are compelled to do so by law or by legal proceedings, (ii) on request of repressive authorities or state agents, (iii) when we deem disclosure necessary or appropriate to prevent physical harm or financial loss, or (iv) in the course of an investigation into fraudulent or illegal activity, proven or suspected.
4. EXERCISING YOUR RIGHTS.
4.1. Access and Rectification
You may at any time exercise your rights to access and rectify your personal data in accordance with the General Data Protection Regulation. This can be done by sending such a request with a copy of your identity card (passport or other proof of identity) to firstname.lastname@example.org or by writing to Business Coaches Network, Meir 24, 2000 Antwerpen, België.
4.2. DATA ERASURE
You may at any time exercise your right to data erasure in accordance with personal data protection rules, by sending a copy of your identity card (passport or other proof of identity) to email@example.com or by writing to Business Coaches Network, Meir 24, 2000 Antwerpen, België. Business Coaches Network refrain from using your personal data from this application and will retain only any prior personal information for probationary purposes for a maximum duration 2 Years.
When you visit the website, Or when collecting personal information via the other channels set up (e.g. through our representatives) You will be asked to consent to certain data processing activities. You have the right to withdraw your consent at any time.
In particular, if you no longer wish to allow the processing of your personal data for marketing purposes, you can still oppose it. In this case, simply send us your objection with a copy of your identity card (passport or other proof of identity) firstname.lastname@example.org or by writing to Business Coaches Network, Meir 24, 2000 Antwerpen, België.
Such an objection will not affect the legality of the processing of previous data but this may affect your use of the website. Business Coaches Network cannot provide its services without dealing with the necessary elements of your personal data.
At any time, if you feel that one of your rights has not been respected, you can file a complaint with the Belgian Commission for the protection of privacy (see www.privacycommission.be).
5. HOW WE PROTECT YOUR PERSONAL DATA ?
We maintain appropriate measures of administrative, technical and physical protection of personal data against accidental or unlawful destruction, accidental loss, unauthorized change, disclosure or access Unauthorized, abuse, and any other illegal forms of processing personal data in our possession.
The security measures we take vary depending on the type of data processed and how that data is collected and/or stored. When you provide personal data online, we use the market standards for Internet encryption – Secure Socket Layer (SSL) technology – to better protect the data you have provided. This standard Internet encryption makes the data unreadable when it passes from your device to our server. We also use digital certificates to ensure that you are connected via authentic channels.
Please note that your user logins may be stored for probationary purposes, for a period of 5 Years maximum from your last connection on the website.
6. THE TRANSFERT OF PERSONAL DATA
We do not transfer any of your personal data outside the European Union, or in a manner not specified above.
Business Coaches Network also uses the list drawn up by the European Commission of the countries considered to ensure an adequate level of protection to define whether you must authorise the transfer of personal data to a third country or to an international organisation .
If in the course of one of our activities it would be necessary to have to transfer your personal data outside the European Union you will always be warned beforehand of this necessity and Business Coaches Network will ask you in advance for your consent to do so.
8. CONTACT US
Business Coaches Network
Tel : + 32 3 535 05 05